Gain important insights with surveys
Would you like to learn more about the needs and wishes of your customers and employees? Then regularly conducted surveys are the right instrument to gather important insights. Until now, it was quite time-consuming to create and evaluate surveys. With our tool solution, you can now quickly and easily design and implement job surveys on employee satisfaction or customer surveys on your service portfolio. The format can be adapted to your corporate design.
Let the ratings speak for themselves
Every company should have a strong interest for the existence of positive posts and reviews on the internet. Not only are they of interest to users, but authentic and beneficial content further facilitates customer acquisition and employee retention. Thus, review management is considered an important marketing instrument. With our software solution, you can generate new reviews from your customers, employees and candidates in an uncomplicated and automated manner. Our experts will analyse your existing touchpoints and communication measures and provide you with a fitting survey.
Net Promoter Score surveys: How satisfied are your customers?
Companies usually learn very little about customer satisfaction. This is because customers often only speak up when a company has failed to meet their expectations. But thanks to the Net-Promoter-Score, it is not difficult at all to investigate the customer satisfaction. With reputation+, you can create a simple Net Promoter Score survey with just a few clicks and in your company’s corporate design. This way, you are always informed about your customers’ satisfaction and can take early action in case of undesirable developments.
Learn more about your team with the mood barometer
A strong team that is willing to perform is the basis for long-term success. But few companies know how satisfied their own employees really are. If bad evaluations accumulate on HR portals or more and more employees quit, it is often already too late. With the reputation+ mood barometer, you can regularly and easily check the mood of your staff and make improvements if necessary.